Quality System
SWC SECURITY’s commitment to quality is based upon following the principles of ISO 9001:2000 and particularly the key elements of
customer needs and focus. As a company our commitment to quality is instilled at the most senior levels and is expressed in or
“Excellence Philosophy”. The company recognizes that communication with, and understanding and anticipating the needs of our customers has been and will
continue to be the foundation of our success. To achieve this process we maintain a comprehensive monitoring and communication
system to ensure we are fulfilling our customer’s present and future requirements. Our procedures Document
This defines our procedures, how they are achieved and the work flow processes in our organization. Work Instructions
These are comprehensive sets of instructions for our staff, Site Operations Manual and documentation specific for each our client sites.
Our Quality Records
These are the internal records we keep to ensure that our system functions to specification. Our Quality Flow is based upon:
- Understanding our customers’ needs
- Stating what we will do
- Doing what we say we will do
- Maintaining and continually improving our system
