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Concierge Security in Melbourne: What It Is & Why Businesses Need It

Concierge Security Services Melbourne

For any business owner, keeping your property, employees, and customers safe are on top of your priorities. Today, we are seeing a growing number of businesses looking to concierge security in Melbourne as a way to provide security as well as assist with the back end of running the business and making sure that everything is running smoothly at all times.

It is a common misconception that concierge is a term solely used to refer to receptionists. However, when it comes to concierge security services, you are provided with guards trained to the highest standards. They are equipped with the necessary tools to offer many benefits to the business, making them ideal guards for your business.

Below are some of the most significant reasons why it is beneficial to invest in a concierge security service in Melbourne.

  1. A concierge becomes a point of contact for employees and visitors. Because they might be your only employee that faces a client, using such a service in Melbourne offers you a professional trained both in safety and reception etiquette, as well as significantly improve your brand identity.
  2. A concierge can offer other services that other security guards cannot. This includes issuing visitor badges, managing a logbook, handling phone calls, and answering customer queries. This effectively removes the need for more staff members since the concierge already combines reception and security into one.
  3. Concierge security can use their trained eye to give feedback on all areas of the business premises, which should improve the objectives of the company, including client behavior, employee behavior, and other areas that need improvement.
  4. Repeat customers are a more reliable source of income. One way that you can nurture clients to make them want to return is by having a friendly face at the front desk. Compared to a conventional security guard, this can make a customer’s experience more welcoming and casual as they go in and out of your business.
  5. People can sometimes feel intimidated by a static guard and make them feel like danger is imminent because someone is obviously employed to prevent dangerous situations. Concierge security offers a more subtle approach to safety by having a friendly face taking away the fear factor.
  6. Police resources are becoming more and more stretched, which is something that criminals can take advantage of. Having someone on the ground level allows for early and quick response in either limiting or completely preventing danger.
  7. There are high-end brands that need to portray a certain element of sophistication in all things that they do. This includes their security efforts. A concierge has a persona of an approachable and friendly employee with the professionalism, expertise, and experience of trained security personnel. With these professionals, you are given the ideal combination of hospitality and safety for your visitors and staff.
  8. The presence of a person well trained in security is enough to deter those that are intent on making a nuisance and force them to leave your premises.
  9. With the risk of violence, burglaries, and terrorism on the rise in Melbourne, having a person well trained in security at the front desk gives your staff and visitors added peace of mind. Showing your staff that you are committed to their safety boosts their morale, ultimately increasing productivity and attendance. Both are crucial if you are looking to successfully grow your business.

If you are interested to learn more about concierge security in Melbourne and how it can make your business, employees, and clients feel safe, contact a reputable concierge security provider in your area now. These professionals can help you find the best solutions to your needs and deliver high-quality service that exceeds expectations.