Tag Archives: security personnel

Concierge Security in Melbourne: What It Is & Why Businesses Need It

Concierge Security Services Melbourne

For any business owner, keeping your property, employees, and customers safe are on top of your priorities. Today, we are seeing a growing number of businesses looking to concierge security in Melbourne as a way to provide security as well as assist with the back end of running the business and making sure that everything is running smoothly at all times.

It is a common misconception that concierge is a term solely used to refer to receptionists. However, when it comes to concierge security services, you are provided with guards trained to the highest standards. They are equipped with the necessary tools to offer many benefits to the business, making them ideal guards for your business.

Below are some of the most significant reasons why it is beneficial to invest in a concierge security service in Melbourne.

  1. A concierge becomes a point of contact for employees and visitors. Because they might be your only employee that faces a client, using such a service in Melbourne offers you a professional trained both in safety and reception etiquette, as well as significantly improve your brand identity.
  2. A concierge can offer other services that other security guards cannot. This includes issuing visitor badges, managing a logbook, handling phone calls, and answering customer queries. This effectively removes the need for more staff members since the concierge already combines reception and security into one.
  3. Concierge security can use their trained eye to give feedback on all areas of the business premises, which should improve the objectives of the company, including client behavior, employee behavior, and other areas that need improvement.
  4. Repeat customers are a more reliable source of income. One way that you can nurture clients to make them want to return is by having a friendly face at the front desk. Compared to a conventional security guard, this can make a customer’s experience more welcoming and casual as they go in and out of your business.
  5. People can sometimes feel intimidated by a static guard and make them feel like danger is imminent because someone is obviously employed to prevent dangerous situations. Concierge security offers a more subtle approach to safety by having a friendly face taking away the fear factor.
  6. Police resources are becoming more and more stretched, which is something that criminals can take advantage of. Having someone on the ground level allows for early and quick response in either limiting or completely preventing danger.
  7. There are high-end brands that need to portray a certain element of sophistication in all things that they do. This includes their security efforts. A concierge has a persona of an approachable and friendly employee with the professionalism, expertise, and experience of trained security personnel. With these professionals, you are given the ideal combination of hospitality and safety for your visitors and staff.
  8. The presence of a person well trained in security is enough to deter those that are intent on making a nuisance and force them to leave your premises.
  9. With the risk of violence, burglaries, and terrorism on the rise in Melbourne, having a person well trained in security at the front desk gives your staff and visitors added peace of mind. Showing your staff that you are committed to their safety boosts their morale, ultimately increasing productivity and attendance. Both are crucial if you are looking to successfully grow your business.

If you are interested to learn more about concierge security in Melbourne and how it can make your business, employees, and clients feel safe, contact a reputable concierge security provider in your area now. These professionals can help you find the best solutions to your needs and deliver high-quality service that exceeds expectations.


Why Do You Need to Ensure Tight Security at an Event?

Event Security Sydney

Event organizers have so much to handle and not enough time to do so. You have to get the relevant permits, find a suitable venue, publicize the event, manage tickets, and negotiate with performers, among many others. Despite all these reasons, there are still instances when security is the least of the concerns of the organizers. But do you really need security at your event? The simple answer is yes. Any event could use some security. Here are seven reasons why:

Professional Training and Experience

Event security is well-trained to attend to the security needs of various kinds of events. Unlike in-house employees, these people know what to look for and how to handle different situations. Contractual event security services train their staff on drug awareness, emergency preparedness, threat identification and immobilization, first aid, and crowd control. This guard should know how to spot dangers and use the right dispute resolution approaches.

Crowd Control

Large events can culminate into chaos without proper crowd control. Event security guards manning entrances and exits ensure order and that attendees peacefully enter and exit the venue. They help maintain proper lines so no one is disadvantaged. Security personnel also help with crowd control in cases of emergencies, ensuring attendees leave the venue quickly enough while limiting chaos. They can also help limit casualties in fire accidents, structure collapse, and suspected terrorism.

More Professional and Important Events

Event businesses are show businesses. Potential customers will buy tickets to an event based on their perception of how it will be. This is why many would rather spend so much to see one famous musician than pay a few bucks for local artists. Perception also extends to how well things are organized. Organized guards, give an impression of a safe and well-planned event.

Make People Feel Safe

Nobody wants to attend an event where they are constantly checking the parking lot to ensure their vehicles are still intact. Security officers give a semblance of safety. With these professionals around, the organizers can prioritize client safety. The mere presence of security guards can deter criminals from stealing, especially since they can identify malicious characters and have contact with law enforcement officers.

Point of Authority

You might already have a few employees stationed throughout various areas of your event. But the bigger it gets, the more insufficient your personnel become. Security guards can complement the few staff on-site guiding the guests. Plus, because this uniformed personnel is more conspicuous and trustworthy, guests can easily spot them for clarification and trust whatever information they give as true and genuine.

Focus on Other Aspects of the Event

Planning and managing a successful event can be very rigorous and involve a lot of running back and forth. If you want to handle security on your own, you will most likely find yourself overwhelmed and overlook a few essential roles. It can be hard to monitor cars in the parking lot and manage the performance lineup. Having a team managing the security aspect of the event can give you one last thing to worry about.

Venue Requirement

There are times when you need to list the services of professional event security as a prerequisite to getting the facility to hold the event. If you want to hold an event on private property, chances are that you will be required to hire security personnel to show to the property owner that you prioritize safeguarding their venue. Depending on the expected crowd size, local police departments might require you to hire guards.

About SWC Security:

SWC Security offers excellent security guard services in Melbourne and Sydney. Equipped with some of the most experienced security guards in the province, the team boasts years of experience to ensure that every client is satisfied with the services they receive.